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Terms of Use

Agreement

By downloading, installing, or using Trace (the "App"), you agree to these Terms of Use ("Terms"). If you do not agree, do not use the App. The App is operated by Alberto Luján Ruiz, sole trader, Spain.

Description of service

Trace is a private, two-person iOS application that lets a couple share a monthly analog-style photo roll. Each user takes up to 27 photos per month — one per day on days 1 through 27 — using the in-app camera only. At 20:00 local time on the last day of the month, both rolls become visible to the partner. The App auto-generates a short vertical video at reveal time, which the user may share to social platforms.

Eligibility

You must be at least 18 years old to use Trace.

Your account

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised use.

Pairing

Acceptable use

You agree not to:

Content ownership and licence

You retain full ownership of the photos and personal information you upload to Trace. By using the App, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display your content for the sole purpose of operating the App's features (delivering your photos to your paired partner at reveal time, composing the reveal video, generating thumbnails, etc.).

We never use your photos for advertising, never sell them, and never make them visible outside your pairing.

Subscriptions, billing & refunds

Plans

Prices vary by region and currency; the App Store always displays the final price before you confirm the purchase. There is no free trial.

One subscription per couple

Trace is subscribed per couple, not per person. The partner who starts the roll subscribes at the end of onboarding; the invited partner accepts the invitation and pays nothing. The couple is considered subscribed while at least one of its two members holds an active subscription.

What the subscription unlocks

Your own photos are always visible to you, free, with no subscription required.

Auto-renewal

Opened rolls are yours forever

If you cancel, both of you keep full access to every monthly roll you already opened, indefinitely. Cancelling only means you cannot open new rolls until you subscribe again. Each opened roll's full access is definitive and irreversible.

If your partner never joins

Your invitation never expires, and your subscription is not consumed by waiting: if your partner has not accepted within 7 days of your purchase, contact us and we will either re-arm your first roll so it starts the month your partner actually joins, or walk you through Apple's refund process — your choice. You will not lose what you paid because your partner was slow to join.

Refunds

All purchases are handled by Apple. To request a refund, contact Apple support: reportaproblem.apple.com. We cannot issue App Store refunds directly, but if something went wrong — including the "my partner never joined" case above — email us and we will make it right or support your refund request.

Service availability

We strive to keep Trace available 24/7 but do not guarantee uninterrupted service. We may suspend the App for maintenance, security, or legal reasons.

Disclaimer of warranties

Trace is provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, Alberto Luján Ruiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, loss of profits, or emotional distress — arising from your use of, or inability to use, the App.

Our total liability for any claim relating to the App is limited to the greater of (a) €50 or (b) the amount you paid for your subscription in the 12 months preceding the claim.

Termination

You can stop using Trace at any time and delete your data from Settings → Delete my data. We may suspend or terminate accounts that violate these Terms.

Changes to the Terms

We may modify these Terms. Material changes will be communicated in-app. Continued use of the App after the changes take effect constitutes acceptance.

Governing law & jurisdiction

These Terms are governed by the laws of Spain. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Valencia, Spain, without prejudice to consumer rights granted by the law of your country of residence.

Contact

For any question about these Terms, email albertolruiz04@gmail.com.